Whether you are a first-time visitor or returning to Wildz, this guide covers the essential features you need to know.
Before You Start
- Ensure you are of legal age (18+ or higher depending on jurisdiction).
- Have a valid email address and phone number for account verification.
- Check that your country is accepted – most licenses allow players from Europe, but some restrictions apply.
- Prepare a form of identification (passport or ID card) for KYC procedures.
- Set a budget and time limits to gamble responsibly.
How to Sign Up
- Click the “Register” button on the homepage.
- Fill in the registration form with your personal details – username, email, password, and currency.
- Select your preferred bonus offer (if any) during sign-up.
- Confirm your email by clicking the link sent to your inbox.
- Log in and make your first deposit to unlock the welcome bonus.
Bonus Mathematics
Understanding the math behind bonuses helps you make informed decisions. Consider a typical welcome bonus: a 100% match up to €500 with a 35x wagering requirement on the bonus amount.
If you deposit €100, you receive a €100 bonus. Your total balance becomes €200. The wagering requirement is 35 × €100 = €3,500. That means you must wager €3,500 before you can withdraw any winnings from the bonus.
Assuming an average RTP of 96%, the expected loss over €3,500 wagered is €3,500 × (1 – 0.96) = €140. With your €100 deposit and €100 bonus, you start with €200. After meeting wagering, the expected remaining balance is €200 – €140 = €60. However, this is an average; variance can lead to different outcomes.
Important: Always read the terms – some games contribute less to wagering (e.g., slots 100%, table games 10%).
Is It Safe?
The casino operates under a valid gaming license (e.g., from Curacao eGaming). It uses SSL encryption to protect data and promotes responsible gambling tools like deposit limits and self-exclusion.
Important: If you are an EU player and the casino holds a Curacao license, winnings may be subject to local income tax, unlike MGA-licensed casinos. Check your local tax laws.
Money In, Money Out
Deposit methods include Visa, Mastercard, Skrill, Neteller, bank transfer, and cryptocurrencies. Withdrawals are processed within 24-72 hours for e-wallets, 3-5 days for cards, and up to 7 days for bank transfers. Minimum withdrawal is typically €20, maximum varies by payment method.
Troubleshooting
- Login issues: Check your credentials; use the “Forgot Password” link. Clear browser cache or try a different browser.
- Verification delays: Ensure uploaded documents are clear and valid. Contact support if not verified within 48 hours.
- Withdrawal not received: Confirm you have met wagering requirements and submitted necessary documents. Processing times depend on method.
- Bonus not credited: Verify you selected the bonus during deposit. Contact support with deposit details.
- Game not loading: Ensure your browser is updated and Flash/JavaScript enabled. Try switching to a different device or network.
Need to Know
How do I verify my account?
Upload a copy of your passport or ID card and a recent utility bill via the cashier or settings page. Approval usually takes 24-48 hours.
What is the minimum deposit?
The minimum deposit is €10 for most methods, though some e-wallets allow €5.
Are there withdrawal fees?
The casino does not charge withdrawal fees, but payment processors may apply their own charges.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in the responsible gambling section.
How long do withdrawals take?
E-wallet withdrawals are processed within 24 hours, credit/debit cards take 3-5 business days, and bank transfers up to 7 days.
What currencies are supported?
EUR, USD, GBP, CAD, and AUD are commonly accepted, along with cryptocurrencies like Bitcoin and Ethereum.
Is there a loyalty program?
Yes, regular players can earn points and unlock cashback bonuses and other perks.
Extra Tips
| Payment Method | Deposit Speed | Withdrawal Speed |
|---|---|---|
| E-wallets (Skrill, Neteller) | Instant | 24-48 hours |
| Credit/Debit Cards | Instant | 3-5 business days |
| Bank Transfer | 1-3 business days | 5-7 business days |
| Cryptocurrencies | Instant (after confirmations) | 1-24 hours |
This guide provides the essential information to navigate the casino confidently. Always gamble responsibly and stay informed.